FAQs

Our garage doors undergo stringent testing of their safety features by external agencies, and every one that is manufactured in our factory is visually inspected and tested by our in-house quality control department. 

On our Transform door, the remote control operates on a ‘Hold to Run’ function, meaning as soon as you stop pressing the button, the garage door will stop immediately. So, as soon as you see an obstruction in the way of the door, you can halt the door immediately.

Our Transform Pro, Titan and Titan Shield Pack all come with our industry-leading SafeGuard Plus system as standard. This uses an obstacle detection motor to instantly rebound the garage door if it comes in to contact with an obstruction.

In case of power failures, an internal manual override is included as part of your Garolla product, while we recommend external overrides if your garage door is the only access in to your garage.

All Garolla doors run on mains power and feature a standard fused UK mains plug. 

Yes! All components used in our doors are CE marked and manufactured by the largest component factory in Europe; industry leaders in their field. Our doors are also UKCA marked. Every Garolla garage door has been made using these parts and is assembled at our UK factory, by trained and experienced craftsmen. 

In case of a garage power failure, don’t worry! – An internal manual override is included as standard with your Garolla. 

Please note: if you do not have an additional entry point to your garage (EG a side door) then we would recommend also installing an external override. You can speak to your installer or our customer enquiries team about this.

Our Garolla products are more secure than many other garage door designs and styles out on the UK market. The patented auto-locking system is one of the best-performing systems available, and unique to these doors. 

In fact, our Titan and Titan Shield Pack doors were recently given Secured by Design accreditation, meaning that they meet 'police preferred standards' of security.

Utilising an octagonal barrel attached to the top lath, instead of the industry-standard circular one, means more protection is possible. The fact that there are no manual locks or handles also means there are fewer opportunities for unwelcome visitors to attempt a forced entry. 

The bottom ‘Security Slat’ is made from thicker aluminum than the other slats to further improve security and rigidity. These laths are held in place using high-strength end locks and strengthened side runners, ensuring your doors operate seamlessly throughout their life. 

So, how secure is the door? Very! 

Maintaining your Garolla electric garage Door is as easy as looking after a uPVC door or composite Door. A quick, regular wash of the exterior to keep salt and grit off the aluminium slats is all that’s required, along with visual inspections to ensure all electrical cables are attached to the wall and undamaged. 

*Please note, do not apply any grease or oil to any part of the door* 

Nope. Delivery is completely FREE. 

Installation is included for FREE in the quoted price you receive from either our customer enquiries team or from our online door designer. Delivery is included within the price of your Garolla garage door installation. 

At Garolla, we do not believe in hidden extras. Not only do we include more in our garage door package than any other garage door retailer, we display any optional extra costs up front while you’re generating your quote; so you know the price of absolutely everything up front. 

Our Garolla roller shutter door package is one of the most comprehensive you’re going to find online. With no hidden extras, we include everything you’ll need for your new garage door. When you receive your new garage door, you’ll get: 

• A Roller Shutter Door

• A Professional Fitted Service 

• 2 Remote Controls 

• Internal Manual Override

• Fully Enclosed Top Box 

• Comprehensive Guarantee 

VAT is also included in your quote. 

With great customer service and after-sales care available seven days a week, Garolla is the only choice when it comes to replacement roller shutter doors. 

Your garage door quote is guaranteed for 14 days from point of generation – if you have any queries during this time, don’t hesitate to get in touch with a member of the team and we will be happy to help! 

Just contact us on 1800 827 555. Our enquiries team will be happy to take your details and arrange the installation of your new Garolla garage door. Remember, if you have already generated a quote, your reference is simply the email address you used to create it. 

Both our Titan and Titan Shield Pack roller garage doors adhere to rigorous test standards required by UK police and have achieved Police Preferred Specification through the official police security initiative, Secured by Design.

The principles behind Secured by Design have been proven to reduce the risk and fear of crime, helping to improve the security of buildings and provide safer places to live, work and visit. 

You can read more on our blog about Secured by Design accreditation.

Once your new garage door has been installed, you can make payment by bank transfer, debit / credit card (excluding AMEX) or pay by link. Alternatively, you can contact our Customer Service team to make payment over the phone.

You will then be invited to register your Garolla installation to active your warranty.

Electric garage door replacement and installation ranges from €1,245 to €6,000, according to figures from Checkatrade.

However, is this always accurate? Spoiler alert: No, it isn't!

So, what will a new electric garage door cost you? Surprisingly, not as much as you might expect! Garolla supplies and installs a variety of high-quality garage doors tailored to your requirements and budget, starting at just €1,065, which includes a free fitting and a free five-year warranty.

Well, the garage transformation ideas and possibilities are endless! Your garage can be used for parking your vehicles, storage space, a home gym, workshop, hobby area or even as an extension of your living space. 

With the right insulation and ventilation, you can convert your garage into a comfortable and functional room for various purposes.

In most cases, replacing an existing garage door with a similar style or upgrading to an electric garage door doesn't require planning permission. However, we’d advise you to check with your local authorities or homeowners' association for any specific regulations or restrictions in your area.  

Yes, electric garage doors are designed with security in mind - especially, Garolla garage doors! 

Our roller garage doors come equipped with excellent security features including secure guide rails, auto lock and anti-clone remote controls. Our toughest doors - Titan and Titan Shield Pack - also carry Secured by Design accreditation, meaning that they meet police-preferred standards of security.

Our industry-leading safety mechanism SafeGuard Plus comes as standard with our Transform Pro, Titan and Titan Shield Pack garage doors (and is available to add on to our Transform door). This system rebounds your garage door if it comes into contact with an obstacle, and it can also be bolstered with a siren alarm, infra red beams for contactless safety, and a courtesy light.

Our electric roller garage doors come pre-coated in a variety of colours and finishes, ensuring durability and weather resistance. You won't need to worry about the painting or maintenance upkeep that you’d get with wooden garage doors, for example, as our powder coating provides long-lasting protection. 

White is included at no extra cost, whilst other colours are available for an upgrade fee. Need help choosing? Contact us anytime, or use our online door builder to see the different colour options and get a price estimate in less than a minute.

Electric garage doors work using a motorised system that opens and closes the door with the push of a button or remote control. The motor is responsible for lifting and lowering the electric roller garage door.

At Garolla, we use a maintenance-free integrated motor which is housed inside the octagonal barrel in the top box. It is operated using a wireless remote control or the control box button. The motor itself is designed to be used for years and years to come with no maintenance. 

We have a number of motors with different power ratings, with the most powerful being used on the biggest/heaviest of garage doors, including our Titan and Titan Shield Pack.

When selecting a colour for your garage door, consider coordinating it with your home's exterior colour scheme, architectural style and personal taste. 

Whether you're drawn to the elegance of sleek black, the organic charm of fir green or the stylish warmth of ivory or cream, your choice should integrate with your home's overall design scheme. 

It's worth noting that white is included at no additional cost, whilst our other colour options require a £100 upgrade.

Our online garage door builder will help you visualise our whole colour range while giving you a price estimate in less than a minute.

Garolla electric garage doors are designed without windows to prioritise security and privacy.

Unlike garage doors with windows, which can provide visibility into your garage and potentially compromise safety, our doors feature a secure, interlocked 'curtain' of slats. This design minimises any potential security vulnerabilities, reinforcing the protection of your belongings and home.

Replacing your current garage door with an electric roller garage door is a seamless process for our experienced, nationwide team of engineers. 

At Garolla, once you’ve chosen your garage door, a local Garolla engineer will come to take a look at your garage. They will confirm the build specification and provide a final quote.

Our Yorkshire-based manufacturing team then makes and examines your new garage door, before that same local engineer returns to install it (for FREE!). We’ll even take away your old garage door and - if possible - recycle it too. 

And just like that, your new electric roller garage door is installed and replaced.

Yes, many roller garage doors are insulated to improve energy efficiency and temperature regulation in your garage. 

Here at Garolla, we have a couple of tricks up our sleeve to ensure that your garage remains well-insulated throughout the seasons:

• Double-skinned aluminium slats
• Insulating high-density polyurethane foam
• Weather-protective polyamide coating
• Weatherproof seal

We all know installation timelines can vary depending on factors such as availability, customisation requirements and scheduling logistics. Rest assured, the average turnaround time from booking a survey to installation with Garolla is approximately two to three weeks.

Once the survey is completed, our Yorkshire-based manufacturing team will begin crafting your bespoke garage door, before your local engineer will return to fit the electric roller garage door.

With every new garage door from Garolla, you'll receive two remote control fobs as standard. Our Transform door offers a 'hold to run' operation, whilst our other models feature one-touch control for added convenience.

We understand that every household has varying needs, so additional remote controls are available for purchase if needed.

Whilst both roller garage doors and shutter doors operate by rolling up and down along tracks, they have some differences in design and functionality. 

Roller garage doors consist of horizontal panels that roll up into a compact coil above the opening, whereas shutter doors typically consist of interlocking slats that roll around a drum or barrel at the top of the door.

Yes, at Garolla, we’ll take away your old garage door and - if possible - recycle it too. Depending on material of your old door, a charge may be applied.

Our electric roller garage doors are made to measure, ensuring they’re the perfect fit for your garage space. With that in mind, we certainly offer double garage doors, as well as solutions for larger garage door projects.

Our Titan door is engineered for garages up to 5m wide, while our Titan Shield Pack is can be fitted up to 5.8m wide. Constructed from our toughest twin-walled, high-density polyurethane slats with double the density of our standard Titan door.

If you have any further questions about electric roller garage doors, please don’t hesitate to get in touch.

This site has been designed to be as easy for you to use as possible. Every detail and piece of information you could ask for while looking for a new garage door is here, and if we’ve missed something you feel would be of benefit; please get in touch! 

Take a few moments to read through our site, taking in what we offer and how. An ideal place to start is the ‘About Us’ section, there you will find out about our business and exactly what is included in our garage door packages. 

When you want a roller garage door quote, visit our garage door builder page. Then all you need to do is select your specifications for your new garage door, choose which colour you’d like and any additional extras you may want. 

Once you’ve done this, you will be given an online quote in real time. We will email a copy of this quote to you and it is guaranteed for 14 Days. 

When you have decided to move forward with your Garolla purchase, just get in touch with us either by using the ‘Contact’ form or by calling 0800 468 1027, our customer service team will be happy to take care of you. 

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